SHORT TERM STAY AGREEMENT & DAMAGE WAIVER
SHORT TERM STAY AGREEMENT
This Short Term Stay Agreement and Contract (the “Agreement”) is a legally binding agreement made and entered into as of the Rental Date between You (the “Guest”) and Zelloo Brokerage Inc (the “Host”) for rental made on VRBO. This agreement is attached as a PDF on VRBO.com check out page prior to booking. Zelloo Leasing LLC a Nevada Limited Liability Company operates the interactive website available at Zelloo.com, pursuant to which the Guest has scheduled the occupancy for one or more nights and arranged to make payment to secure (a “Vacation Rental”) the residence described on the listing the Guest chose to rent (the “Property”), for the duration of the Rental for the Rental cost and other fees set forth in this Agreement, as well as other good and valuable consideration described herein.
1. TERM OF RENTAL AND OCCUPANCY: The Guests move in and move out dates will be shown at the time of accepting this rental agreement along with all scheduled rent payment. The Guest has the rights to occupy the property only during the term of the rental. The maximum standard occupancies for Rental, to Guests, are as follows – Studio, 2 Guests; 1 Bedroom, 2 Guests; 2 bedrooms, 4 Guests; 3 bedrooms, 6 Guests; 4 bedrooms, 8 Guests; 5 bedrooms, 10 Guests.
2. PAYMENT POLICY: The monthly rental amount will be shown when Guest books on book.zelloo.com The rental amount will also display on third party websites like VRBO or Airbnb herein referred to as (“Zelloo Channels”). Guest’s payment policy will be shown at the time of confirmation with the amount due with any future scheduled payments. The Guest will pay a deposit of 50% the time of Confirmation and the Final Balance Due is payable 14 days prior to the Move-in date. At the time of Confirmation if Move-In date is within 14 days, the full payment will be charged. Each Guest is required to pay the total Rental cost, which is the sum of the rental rates, Guest screening fees and Zelloo fees prior to Move-in; Guest shall pay all fees set forth in this Agreement in connection with the Rental using Zelloo wallet or directly through the third-party website.
3. ZELLOO FEE: You agree to pay Service Fee for the Rental Service based on a percentage of the value for each completed booking (“Service Fee”). The Service Fee is displayed at Confirmation on Zelloo.com. On VRBO and Airbnb the Service Fee is equal to 25% of the total price in the form of a Mark Up, the (“Mark Up Fee”) collectively referred to as the (“Zelloo Fees”). You are deemed to accept the Zelloo Fee when you approve payment.
4. SCHEDULED PAYMENTS: The reoccurring payment amount and payment scheduled date will be shown at the time of confirmation. By providing my credit card, debit card or bank account information (‘Payment Method”) the Guest AGREES and approves the reoccurring payments. The Guest authorizes Zelloo to charge the full amount required (once per month) and Guest authorizes Zelloo to charge or debit the Guest’s account and remit payment to the Host. This authority will remain in effect until the end of the Rental Period as required under this agreement.
5. REFUNDABLE DAMANGE DEPOSIT: Zelloo may charge Guest’s debit or credit card a Fee or a refundable security deposit at the time Guest makes a Rental. The damage deposit will appear on check out page, the amounts range from $250 to $2000. This amount is required to be paid before check in unless the Guest pays an extra fee for a Damage Waiver. If no damages or losses occur during the term of the Guest’s Rental, the Host shall return the full security deposit to Guest within 72 hours after check out of the Property. Host will evaluate the Property for damages, including damaged, destroyed, missing, or stolen items, and determine and whether Host must apply any portion of the security deposit charged under this section to compensate such losses or damages, or if it shall be returned in full to Guest. Host will advise the Guest if the security deposit will not be released in full, or if only a portion of the security deposit will be returned to Guest, within 72 hours following the Guest’s check out of the Property. Guest understands that in the event of damage, destruction, or theft, Guest’s damages to the Property or items within the Property may exceed the value of the security deposit allowed under this Section, and Guest agrees to be fully liable for the total costs of replacement or repair, to Host. Guest shall immediately pay to Host, or allow Host to charge Guest’s debit or credit card, the amount due under this Section in the event of a loss.
6.MOVE IN TIME: Guest may arrive at the Property at 3:00 p.m. local time. Guest shall leave the Property by 11:00 a.m. local time.
7.REFUND POLICY: Zelloo Fee is not refundable for any reason, Zelloo shall issue a 100% refund of the initial deposit less Zelloo Fee. The rent is not refundable if Guest cancels the Rental within 30 days prior to arrival or if the Guest entered into a lease with the Host. If Host cancels the rental, the deposit less the Zelloo Fee will be refunded to Guest. If Guest wants to cancel Guest must requests to cancel by emailing support@Zelloo.com with their booking or Rental number. Zelloo will mediate when necessary and has the final say in all disputes.
8. UNAVAILABILITY OF PROPERTY: In the event the Property is not available for use during a previously scheduled Rental due to circumstances beyond the control of Zelloo, then Zelloo will apply good faith efforts to locate a replacement property that equals the Property with respect to occupancy capacity, location, and value that meets the reasonable satisfaction of the Guest. If such replacement property cannot be found and made available, Zelloo shall immediately return Guest’s prepaid Rental Costs, but not the Zelloo Fee collected as specified in the preceding sections of this Agreement, whereupon this Agreement shall be terminated and Guest and Zelloo shall have no further obligations or liabilities in any manner pertaining to this Agreement.
9. CONDITION AND USE OF PROPERTY: The Property the Guest Rents on Zelloo is provided in “as is” condition. The Host shall use their best efforts to ensure the operation of all amenities in the Property, such as internet access, satellite or cable TV access or hot tubs, fireplaces as applicable. Guest shall not hold Zelloo responsible for such items’ failure to work. Ladnlord is responsible and will make every effort to correct any issues as reported by Guest as quickly as possible. Guest acknowledges that use of amenities such as hot tubs, pools, spas, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children, and such use is at the Guest’s own risk. Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property, and shall keep the Property in clean and sanitary condition at all times. Guest and any additional permitted Guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.
10. DEFAULT: If Guest breaches, defaults upon, or fails to comply with the conditions and obligations of this Agreement, Guest shall surrender the Property, remove all Guest’s property and belongings, return all keys, keycards, and other means to accessing the Property to Zelloo, and leave the Property in good order and free of damage. Zelloo shall not refund any portion of the Rental costs and any or all fees specified in this Agreement to Guest. If any legal action is necessary, or other dispute arises from or is related to this Agreement, the prevailing party shall be entitled to recovery from the other party for all costs incurred, including its costs and reasonable attorney’s fees.
11. CHOICE OF LAW: All issues and questions concerning the construction, validity, enforcement and interpretation of this Agreement and the exhibits and schedules hereto shall be governed by the State of Nevada in the County of Clark County without giving effect to any choice of law or conflict of law rules or provisions.
12. RISK OF LOSS AND INDEMNIFICATION: Guest agrees that all personal property, furnishings, personal affects, and other items belonging to Guest or brought into the Property by Guest or their permitted Guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss. Zelloo shall not be responsible or liable for any reason whatsoever for any such theft, damage, destruction, or other loss of Guest’s personal property, or the personal property Guest brings to the Property. Guest hereby covenants and agrees to indemnify and hold harmless Zelloo and its agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, causes of action, declaratory or injunctive relief, administrative proceedings, arbitration, and other actions for any damages (including but not limited to special, general, consequential, incidental, and expressly including punitive or exemplary damages), costs, legal fees, and attorneys’ fees (and to pay them to Zelloo as they are incurred and due) caused by any claims arising from or relating to destruction of property, personal injury or bodily injury to persons of any kind, or loss of life, sustained by Guest, or family and visitors of Guest, or any third parties, in or about the Property at the time of Guest’s Rental. Guest expressly agrees to save and hold Zelloo harmless in all such cases.
13.RELEASE: Guest hereby waives and releases any claims against Zelloo, the Property’s legal or beneficial owner, and their successors, assigns, employees, agents, or representatives, whether acting officially or otherwise, for any injuries, damages, or loss of any kind, including death, dismemberment, or disability however severe that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk and responsibility.
14. ADDITIONAL TERMS TO THE RENTAL AGREEMENT: In addition to the standard terms included herein, Guest acknowledges and agrees that there may be additional terms and conditions that apply to the Guest’s rental of the Property, which Host shall supply to Guest after making any Approval of Rental, or Host may supply to Guest upon Guest’s earlier request.
15. GENERAL PROVISIONS: This Agreement contains the entire agreement between the parties with regard to the rental of the Property, and any changes, amendments or modifications hereof shall be void unless the same are in writing and signed by both the Guest and Host This Agreement shall be governed by the state laws where the Property is located without regard to its conflicts-of-laws provisions. The County where the property is located shall be the sole and exclusive venue for any and all disputes arising from or related to this Agreement between the Guest and Host, with each party waiving any and all objections on the grounds of personal jurisdiction and venue, including the doctrine of forum non convenience. EACH PARTY AGREES TO ARBITRATION BEFORE JUDICIAL ARBITRATION AND MEDIATION SERVICES (“JAMS”) AS THE SOLE AND EXCLUSIVE FORUM FOR RESOLUTION OF DISPUTES UNDER THIS AGREEMENT; THE PARTIES KNOWINGLY AND WILLFULLY WAIVE THEIR RIGHT TO JURY TRIAL AND AGREE TO ARBITRATION AS THE SOLE AND EXCLUSIVE MEANS TO RESOLVE DISPUTES, AND FURTHER WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION AGAINST THE OTHER PARTY AS A CONDITION OF ENTERING THIS AGREEMENT. The words “Host” and “Guest” shall include their respective heirs, successors, representatives. The waiver or failure to enforce any breach or provision of this Agreement shall not be considered a waiver of that or any other provision in any subsequent breach thereof. If any provision herein is held invalid by an arbitrator or other legal authority of competent jurisdiction, it shall be deemed severed from the Agreement, and the remainder of the Agreement shall not be affected. Any notice required to be given under this Agreement shall be in writing and sent to the contact information included herein. Both parties have had the opportunity to negotiate or participate in the negotiation of this Agreement, and thus its terms shall not be construed for or against any one of the parties hereto. This Agreement may be signed in one or more counterparts, each of which is an original, but taken together constitute one in the same instrument. Execution of a digital signature shall be deemed a valid signature. Nothing within this Agreement shall make Guest, Host or Zelloo joint venturers, partners, or anything other than contractors with one another, and shall not operate to create any other employment or agency relationship between Guest and Zelloo. All dollar amounts and funds set forth in this Agreement shall be in United States Dollars.
15. Counterpart & Electronic Execution. This Agreement may be signed with the digital equivalent of a signature in one or more counterparts, each of which shall be deemed an original hereof for all purposes, and all of which, taken together, shall be deemed to constitute but one agreement. When clicking I Agree to Rental Agreement shall be deemed equivalent to a signed original of this Agreement. This Agreement shall take effect on the latest date on which either Party Agreed to the Rental Agreement.
DAMAGE WAIVER
PROPERTY DAMAGE WAIVER PROTECTION AGREEMENT
This Property Damage Waiver Protection Agreement ("Agreement") is entered into by and between Zelloo Brokerage, a property management company operating under the laws of Nevada, Clark County, hereinafter referred to as "Host," and the undersigned Guest(s), hereinafter referred to as "Guest," for the short-term rental property managed by the Host.
1. Waiver of Property Damages. If the Gusst elected to purchase Damage Waiver Protection By paying a non-refundable fee of Fifty Dollars ($50.00), the Guest agrees that the Host waives the Guest's liability for accidental damage to the rental property up to a maximum of Two Thousand Five Hundred Dollars ($2,500.00) during the Guest's stay.
2. Scope of Waived Damages. This waiver covers only unintentional and accidental damage to the property that occurs during the Guest’s stay. It does not cover the following:
Intentional damage, negligence, or misuse of the property. Damage caused by pets, if pets are not authorized to stay at the property. Loss of personal items of the Guest. Additional cleaning fees due to extraordinary damage or excessive trash, dirt, or grime.
3. Conditions of Waiver
The Guest must report any damage to the property to the Host immediately, but no later than the checkout date. The Host retains the right to inspect the property and assess the nature of any damages claimed under this waiver. In the event that damage exceeds $2,500.00 or is not covered under the waiver (as described in Section 2), the Guest will be responsible for paying the remaining balance or any uncovered damage.
4. No Damage Deposit Required
By paying the Property Damage Waiver fee, the Guest acknowledges and agrees that the damage deposit, as outlined in Section 5 of the Short-Term Stay Agreement, will no longer be required. The waiver replaces the need for a traditional damage deposit, with the Guest being protected under the terms of this waiver up to $2,500.00 for accidental damages.
5. Agreement Acceptance
The Guest acknowledges and agrees that by clicking "Agree" and making the $50.00 payment, they accept the terms and conditions of this Agreement and consent to be bound by its provisions.
6. Jurisdiction and Governing Law
This Agreement is governed by and construed under the laws of the State of Nevada, Clark County. Any legal action related to this Agreement shall be brought in a court of competent jurisdiction in Clark County, Nevada.
7. Binding Effect
This Agreement is binding upon the Guest and the Host, including their heirs, legal representatives, successors, and assigns. By clicking "Agree" and paying the $50.00 fee, the Guest acknowledges that they have read, understood, and accepted the terms of this Property Damage Waiver Agreement.